Privacy Policy

Introduction

Welcome to http://frame-repair-certification.autobodyshop-talk.com (hereafter referred to as “our site” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users. This privacy policy outlines our practices regarding the handling of personal information in compliance with various international data protection laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) in Brazil
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) in the United States
Colorado Privacy Act (CPA)
Utah Consumer Sales Practice Act (UCPA)
Connecticut Total Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
Protection of Personal Information Act (POPIA) in South Africa

Scope

This privacy policy applies to all aspects of our site, including but not limited to:

Our website and mobile applications
Services accessed through our platform
Interactions with our team via emails, calls, or messages
Any third-party services or platforms linked to our site, though they operate under their own privacy policies.

Processing Activities

Your interactions with us may involve the following data processing activities:

Account Creation and Management: When you create an account on our platform, we collect your name, email address, and other profile information.
Payment Transactions: We securely process payment information for services or products purchased through our site.
Communication: You may receive newsletters, promotional emails, or messages from us, which helps maintain your engagement.
Website Usage: We track your interaction with our website to improve user experience and gather analytics.

Personal Data Collection

We collect several types of personal data, including:

Account Information: This includes your name, user ID, and password hash for secure login.
Payment Details: Credit or debit card numbers, expiration dates, and billing addresses are encrypted and stored securely.
Financial Records: Transaction history and accounting data to manage our services.
Purchase Data: Items bought, quantities, and associated pricing.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar information from mobile devices accessing our apps.
Location Data: Geographic coordinates when you use location-based services on our platform.
Feedback and Reviews: Any comments, ratings, or suggestions provided by users.
Social Media Profiles: Information shared when you log in through social media accounts.
Product Preferences: Details about your interests and preferences for personalized content.

We collect this data through direct user input, automated systems (like cookies), and third-party services that assist us in providing our services.

Cookies

Our website uses cookies to enhance user experience and provide valuable analytics. Cookies are small text files stored on your browser or device:

Strictly Necessary Cookies: Essential for navigating our site, ensuring secure login, and maintaining session data.
Preference Cookies: Remembering user preferences for improved functionality.
Analytics Cookies: Tracking website usage to understand user behavior and improve services.

Users can manage non-essential cookies through our Cookie Manager or adjust browser settings accordingly.

Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

Personal data is retained as long as necessary for the purpose it was collected, after which it is securely deleted or anonymized.
Financial and transaction records may be kept longer for accounting, tax, or fraud prevention purposes.
We ensure that your data is not stored beyond its required duration.

Security Measures

We implement robust security measures to safeguard personal data:

Encryption: All data transmitted and stored is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage trusted third parties for specific processing tasks, ensuring they adhere to strict security standards.
Regular Audits: Our security practices are regularly audited to identify and mitigate potential risks.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not intentionally collect personal data from children.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your data under specific circumstances.
Restriction: Limit our processing of your data in certain situations.
Data Portability: Receive a copy of your data in a structured format, portable and reusable across services.
Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
Non-Discrimination: You have the right to take legal action if you believe we’ve discriminated against you due to certain activities related to your personal data.

To exercise these rights, please contact our privacy team through the channels provided below.

Changes to Policy

We reserve the right to update this privacy policy at any time. Any significant changes will be notified via email or posted on our website with an updated effective date.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback:

Email: [email protected]

Mail: [Our Physical Address]

We appreciate your trust in our handling of personal data, and we are committed to maintaining the highest standards of privacy protection.